Privacy policy

What we collect

When you sign up we record your name, date of birth, address, e-mail, contact details and identity document number. We also keep payment details, your deposit and withdrawal history, your bets and game choices, your IP address and device data, and copies of the documents you send for checks.

How the data reaches us

Most data comes from you directly, when you register, play or talk to support. Some is gathered automatically while you browse, and some comes from partners such as payment providers, fraud prevention services and authorities.

Why we use it

We use your data to run your account, confirm your age and identity, process payments, deliver games and support, meet anti-money-laundering and gambling rules, prevent fraud, and improve our service. Marketing messages are sent only if you agree.

Who may receive it

Service providers for payments, games and support, public authorities where the law requires it, anti-fraud and credit agencies, and marketing partners only with your consent. A buyer of our business would have to protect the data in the same way. Transfers abroad happen with suitable safeguards.

How long we keep it

We keep data while we need it for the reasons above or by law. Financial transaction history is stored for at least five years after the account relationship ends, as gambling and anti-money-laundering rules require. After that, data is deleted or anonymised.

Your rights

You can ask what we hold, have it corrected, object to marketing, ask for deletion where the law allows, receive your data in a portable format and withdraw consent at any time. To use these rights, write to the data protection officer of our operator by e-mail.

Security

We protect data with encryption, access controls, firewalls and regular audits. If a breach affects you, we will tell you and the competent authority where required.

Under 18

Our service is only for adults aged 18 and over.

Updates

We may change this policy and will publish the new version on our pages.